Thank you for your interest in the website of Web Essentials Co., Ltd. (hereafter Web Essentials) Protecting your privacy is important to us. In this privacy policy, we explain which personal information we process when you visit our website and/or use our online services.
This privacy policy applies to all online activities between Web Essentials and visitors to this website, as well as to the services for which the website acts as an access portal.
Web Essentials works closely with its parent company Accrescent Consulting in the USA. When you submit information to Web Essentials your information may also be accessible by Accrescent, who may also use and process your information in accordance with this privacy policy.
Responsible Body
The body that remains responsible for collecting, processing and using your personal data in terms of the data protection laws is Web Essentials Co., Ltd, 5th floor, Building #431 Street 230 Sangkat Teok Laork 3 Phnom Penh, 12158, Cambodia.
Should you wish to object to Web Essentials collecting, processing and using your personal data in accordance with these data protection provisions in total or only to individual measures, you can send your objection by email or letter to the following address:
Web Essentials Co., Ltd,
P.O. Box 889,
12000 Phnom Penh,
Cambodia
Use of Information
Collecting, Processing and Using Personal Data
When you visit our website, impersonal data, such as your IP address, the address of the last site you visited, the browser you used, the date and time are registered. The recorded data cannot be used to personally identify you. The anonymized data allow Web Essentials to improve the quality of its services by recognizing trends and user behavior.
We only store and process personal data e.g. name, address, email address (content data) when you have voluntarily supplied us with it: such as by filling in a contact form, signing up to our newsletter, communicating with us by email or using the website messenger chat. By transmitting such data, you agree that your personal data may be stored and processed for the purpose stated when the data are collected. In this policy, we will present the intended purpose of use and, if necessary, asked for your consent to store and process the data.
Your personal data will not be shared with third parties outside of Web Essentials without your express consent. Exceptions to this rule are external service providers that process the data necessary to provide such services on behalf of Web Essentials. All the recipients of these data are obliged by Web Essentials to ensure data protection and data security.
For certain online services, it is necessary to enter and register your personal details. This is required so that Web Essentials can contact you for further conversation.
Cookies
How do we use Cookies?
In certain cases, we use cookies. Cookies are small text files that are temporarily or permanently saved on your computer when you visit the website. The main purpose of cookies is to analyze general visitor behavior in an anonymized way in order to continually improve the website, or to provide you with a more personalized or functional browsing experience.
Web Essentials uses the following categories of cookies:
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
How to Control Cookies
When you first visit this website we present you with a popup that gives you the control to opt out of cookies. You can choose not to accept cookies but please be aware that services you request may not be available. If you delete your cookies or clear your cache, you may be asked to give your consent again. This is because a cookie is usually used to remember the choice you made the first time.
If you wish to revoke your consent to the use of cookies on this website you can either delete the cookies in your browser’s memory or clear your cache.
If you wish to prevent cookies being set before you visit this website, or most other websites, you can set your browser to block cookies and a warning should appear on your screen every time a cookie is saved. Most browsers allow you to do this in their settings.
Firefox (Windows): → Tools → Settings → Privacy → Create History for Custom Settings
Firefox (Linux): → Edit → Settings → Privacy → Create history according to user-defined settings
Internet Explorer: → Tools → Internet Options → Privacy → Advanced
If you would like to know more about cookies, please visit the ICO website
Third-party Services
Google Analytics and Google AdSense
Our website uses Google Analytics, a web analysis service provided by Google Inc. (Google). Google Analytics also uses cookies for its services. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data. In addition, the data always remain anonymous provided you do not have a Google account. For further information on Google’s privacy policy, see: https://policies.google.com/?hl=en
Opt-out: As well as rejecting cookies (as described above), you can also prevent the data generated by the cookies (including IP address) being transmitted to Google and the data being processed by Google. To do this, download the opt-out browser plugin at the following link and install it on your browser: tools.google.com/dlpage/gaoptout.
Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site
Facebook Connect
Our website uses Facebook Connect to allow our users to like and share content from your website on Facebook. For further information about Facebook's Data Policy, see: https://www.facebook.com/policy.php
Opt-out: Please refer to the Facebook Help center at https://www.facebook.com/help/568137493302217
Google DoubleClick
Our website uses Google DoubleClick to allow us to get insights on our website visitors' demographics and interests. No personal information is stored by Web Essentials You can access the policies for Google's DoubleClick and Ad exchange programs here: https://support.google.com/dfp_premium/topic/7395141?hl=en&ref_topic=28145
Opt-out: Download the opt-out browser plugin at the following link and install it on your browser: https://support.google.com/ads/answer/7395996 This extension opts you out of the DoubleClick advertising cookie, which Google uses to show you interest-based ads on partnering websites.
Facebook Pixel & Facebook Custom Audience
Our website uses Facebook Pixel and Custom Audience to allow us to get insights on our website visitors' demographics and interests, as well as implement retarget marketing on the Facebook platform. No personal information is stored by Web Essentials You can access the policies for Facebook at https://www.facebook.com/policy.php
Opt-out: Please refer to the Facebook Help center at https://www.facebook.com/help/568137493302217
Google AdWords & Google Dynamic Remarketing
Our website uses Google AdWords Conversion Tracking cookie and Google Dynamic Remarketing to measure and optimize the performance and user experience related to our ads in Google Search or selected Google Display Network sites, as well as to implement retarget marketing on in the Google Ad network. Learn more about Google’s privacy policy at https://www.google.com/intl/en/policies/privacy/
Opt-out: Please refer to Google’s Ads Settings
Google Tag Manager
Our website uses Google Tag Manager to manage third-party integrations and scripts. Learn more about Google’s privacy policy at https://www.google.com/intl/en/policies/privacy/. Only anonymized data is shared with Google Tag Manager, and the platform itself will not set any cookies in your browser. This platform is part of the required functionality on our website, and therefore cannot be opted out of.
AddThis
This website uses AddThis to share content on our blog to social networks, for example for Facebook and Twitter. You can find more information about how AddThis processes data in their privacy policy: http://www.addthis.com/privacy/privacy-policy
Opt-out: http://www.addthis.com/privacy/opt-out
External Links
This privacy policy does not apply to external websites which you access via a link from the Web Essentials website. Web Essentials does not monitor external websites and accepts no liability for how external websites place their own cookies or process personal data. You should therefore always consult the privacy policy and terms and conditions of the website in question.
Newsletter
We use a third-party provider, Mailchimp, to deliver our quarterly newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Mailchimp's privacy policy: https://mailchimp.com/legal/privacy/. MailChimp processes your data in accordance with its privacy policy. MailChimp are certified under the EU-US Privacy Shield Framework. They store data in the US. Accordingly, the personal data you share with us will be transferred to their secure servers in the US. MailChimp’s privacy shield certification permits this transfer in accordance with GDPR. You may contact MailChimp directly here to request access to information that MailChimp may hold about you. As a client, your contact information is put onto the MailChimp system, so that we can keep in contact with you.
We collect personally identifiable information that is voluntarily provided by subscribers to our email newsletters. This user data includes name, email address, IP address (which are not personally identifiable) and details of the clicks on links in our newsletters. MailChimp uses technologies such as pixels and web beacons that allow us to track whether you have opened and then clicked on the links in our newsletters. These clicks and the open statistics are used together to give us an indication of the popularity of our content and to help us make decisions about future content and formatting.
You will only receive emails and the Web Essentials newsletter if you have given your express permission, and you can Opt-out of receiving further messages at any time, by clicking on an unsubscribe link or replying directly stating your wish to unsubscribe. You can also unsubscribe directly here.
Contact Form
The contact form can be found on the following pages: https://www.web-essentials.co/contact.html
Information submitted via this form will be sent to an internal mailing list at Web Essentials, and shared with and stored in our CRMs: Monday.com and Creatio, where our team handles incoming requests. See Creatio's privacy policy here and Monday's here.
If you would like to know what data is stored, and request to change, export or delete it you can contact us at legal@web-essentials.co using the email you used to send the initial request so we can identify you.
Job Applications
Your professional data (i.e. degrees, certificates, CVs, cover letters) allow us to process your job application.
These data are exclusively for the internal departments of Web Essentials. Any communication of the data to an external entity (i.e. recruitment agency, temporary work agency) will depend on the prior consent of the person concerned.
Storage and Backup of your Data
Web Essentials treats all data that is collected and saved as confidential, provided that they are not to be regarded as information in the public domain. We employ appropriate technical and organizational precautionary measures to protect your data from loss and manipulation as well as from unauthorized access by third parties. Data is only stored for as long as is necessary for processing purposes.
Questions about Data Privacy
Please address questions or requests to have information corrected or deleted to the following email address: legal@web-essentials.co
Changes to this Privacy Policy
Web Essentials may make changes to this privacy policy at irregular intervals. Versions will be numbered. The current version at the time of use always applies. We therefore advise you to consult this privacy policy on a regular basis.
Privacy Policy 1.5 | Last Updated Sepemter 2023